FAQ

Q: My preorder still hasn't been shipped!

A: Preorders take longer to fulfill, as these are run before the items are made! It can take over a month to get these items in. I promise I'm not scamming you, it's just a lengthy process! 

Q: Do you accept refunds?

A: I can issue a refund if it is requested before the item is shipped out. Otherwise, I am sorry to say I cannot offer refunds, no exceptions.

Q: Where do you ship to?

A: I use PirateShip for buying labels and ship through USPS! I can ship international.

Q: Why are some of your products on Etsy and not here?

A: BigCartel has a 5 listing limit, so I use this site for preorders and overstock, which Etsy has less support for. Prices during preorder periods will always be lower, so if there's an item you're interested in, make sure to purchase it early!

Q: (INTERNATIONAL) I want express shipping, but it isn't an option!

A: Please message me or leave a note in your order, and we can organize this!

Q: I have an idea for something you should sell!

A: Awesome! If you'd like me to make something for a series you enjoy, shoot me a message in my Discord! If you would like to commission me for a personalized piece, please direct message me on Twitter or Discord, or you can use the Contact button on this page!

Q: I have a question not answered on this page!

A: Please send a message using the Contact form, and I'll get right back to you!